FAQ

Yes, we offer free shipping on orders totaling $35 and above. Enjoy the convenience of complimentary shipping on your purchases meeting this threshold.

At Elemental Earth Crystals, we take great pride in the quality of our crystals. Each crystal is handpicked by our team from our carefully selected suppliers to ensure you receive only the best specimens. While we strive to offer the finest crystals available, it's important to understand that natural crystals and rocks often come with small imperfections, which add to their unique beauty and character. To help you make an informed choice, all our crystal photos are taken in natural light, providing you with the most accurate representation of their appearance. Discover your crystal connection with confidence, knowing that every piece has been chosen with care and expertise.

Yes, we provide payment plans both on our website and Etsy platform. Enjoy the flexibility of spreading your payments over time for a seamless shopping experience.

We ship orders on Mondays and Fridays. Please allow 5-7 business days for us to process and ship your order. Kindly note that Saturday and Sunday are also considered business days in our processing timeline.

At Elemental Earth Crystals, we understand that selecting the perfect crystal can be a deeply personal and sometimes overwhelming decision. Our mission is to help you unearth the magic within and discover your crystal connection. Of course, we are glad to assist in helping you find the right piece for your needs. When you visit our shop, our knowledgeable staff will guide you through the selection process, offering insights into the unique properties and benefits of each crystal. Whether you seek a crystal for healing, meditation, or enhancing your space's energy, we are here for you, ensuring that you leave with a piece that truly resonates with your intentions. Feel free to ask any questions you may have; our team is passionate about sharing the wonders of the crystal world with our clients.

Yes, shipping insurance is provided for orders up to $100. Your purchases are safeguarded with shipping insurance coverage for orders totaling $100 or less.

** At Elemental Earth Crystals, we are dedicated to providing only natural, high-quality crystals to our clients. Each crystal in our collection is carefully handpicked to ensure its authenticity and beauty. To give our customers the best possible representation of what they are purchasing, we photograph every crystal in natural light. This allows the intricate details and unique features of each piece to shine through. It is important for our customers to recognize that natural crystals and rocks inherently have imperfections. These small flaws are a testament to the natural processes that formed the crystals and are part of their unique charm and character.